How long do I have the rental items?
All rental items are priced per weekend. See pickup and return times below.
When do I need to make my reservation?
We recommend making your reservation as soon as you know what you will need.
This will ensure that you can get exactly what you want when you need it.
What do I need to make my reservation?
We require a 50% deposit of your total rental at the time of reservation, to consider the
reservation confirmed. Payment can be made by Visa, Mastercard, American Express, Check, or Cash.
Checks are not accepted the day of rental. The remaining balance may be paid at the time of pickup.
What is the Cancellation Policy?
A 3 week notice prior to your pickup date is required for the deposit to be fully refundable.
Deposits on rental items canceled after 3 weeks allows for only half of the deposit to be
refunded. Deposits on rental items canceled after 2 weeks to the pickup date, the deposit
Additions to your order are always welcome depending on availability.
Quantity cancellations also require the same 3-week notice prior to the pickup date, or
rental fees as agreed upon may still be charged.
When can I pickup my rental?
All rental items for the weekend may be picked up starting Friday afternoon between
2:00pm – 4:30pm and all day Saturday From 9:00am – 4:30pm.
When do I need to return my rental?
All rental items must be returned Monday mornings between 9:00am – 12:00pm, or
late fees may be c.
What is a Damage Waiver?
An 8% nonrefundable damage waiver is charged on all rental items. This damage waiver covers rental items that are damaged through normal use.
All broken and damaged items, including broken glassware and china, must be returned to Simply Elegant Rentals.
The damage waiver does not cover damage, loss, or negligence.
Examples of items covered on damage waiver:
Small amounts of wax
Examples of items not covered on damage waiver:
Any item not returned (including crates and racks)
Excessive candle wax on linen
Excessive amounts of breakage (negligence).
The replacement cost of all missing items will be charged to the customer. Simply Elegant Rentals
reserves the right to charge these costs to the credit card on file for the event payments.
If the missing items are returned to Simply Elegant Rentals within 30 days, the cost will be reimbursed.